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Lu Xiangyi centrifuge will implement the "standard" implementation into a safe after-sales system

2019/2/21 8:45:52      click :
  "Specification" has always been a point of mind in the growth and development of Shanghai Luxiangyi Centrifuge Instrument Co., Ltd.!
  Whether it is the specification of centrifuge products or the norms of company management, it is the focus of attention!
  First of all, from the specification of centrifuge products, we can see that there are only three purchase channels for Shanghai Luxiangyi centrifuges. One is to place orders through the company's 400 telephones, one is to order through the Lu Xiangyi website, and the other is to Field trip orders!
  If you see Shanghai Luxiangyi centrifuge on a certain treasure, it is not an official sales channel, please be careful to buy!
  In addition to this standard, after-sales service is also very standardized.
  Shanghai Luxiangyi Centrifuge Instrument Co., Ltd. has after-sales service centers in major cities across the country, and promises free installation and commissioning until the acceptance is qualified; on-site training ensures that users can independently operate and handle general faults; the whole machine is guaranteed for one year; Maintenance; the instrument is faulty; dispatch personnel to the door within one week; visit the user regularly; do the instrument maintenance work; establish the instrument use file, comprehensive tracking service.
  Do you think that after-sales service is just after-sales service? Then you are wrong. Shanghai Luxiangyi Centrifuge Instrument Co., Ltd. expressly stipulates that the company's after-sales service is divided into three parts:
  First step: after-sales service process
  Let you relax, through the system, in accordance with the steps provided by Lu Xiangyi, let you consult the questions and make progress in every step of the process.
  The specific process is as follows:
  1. Fill in the corresponding after-sales service application form and our company will respond within 8 hours.
  2. Our company promises to give solutions or treatment opinions within 12 hours. We need to provide on-site service and we will arrive at the scene within 48 hours.
  3. After the service is completed, you need to fill out the feedback form of after-sales service. Your feedback will fully reflect our level. Your support is our greatest success!
  Step 2: After-sales service plan
  The plan is divided into two parts: after-sales service system-after-sales service commitment. For details, please visit the website of Shanghai Luxiangyi Centrifuge Instrument Co., Ltd., which will not be explained here!
  The last step: training program
  Because of the nationality of the client, Shanghai Luxiangyi Centrifuge Instrument Co., Ltd. has arranged different trainings, namely on-site training plan and domestic training plan.
  Here, Xiao Bian can tell you very responsibly. On-site training, not only the installers, but also the company's centrifuge technicians, so it is definitely not a perfunctory training, and will train at least two operators.
  After reading this, are you deeply impressed by the “standardization” of Shanghai Luxiangyi Centrifuge Instrument Co., Ltd. If you want to know more about Shanghai Lu Xiangyi or Lu Xiangyi centrifuge, you are welcome to come and discuss !